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1. Why was the can right next to mine emptied but mine was not?

The commercial division offers collection from one to six times per week. The neighboring business may have requested a different pickup day or may be paying for more or less pickups than you.   All commercial cans should be labeled with the pickup days. For example: M/TH = Monday and Thursday.

2. How often will my trash be picked up?

Commercial customers are offered pickup any where from 1 - 6 times per week. To qualify for Saturday pickup you must be paying for 4 pickups per week.

3. I would like a one time extra pick up for my commercial dumpster, Can this be done?

A special pick up can be requested by calling the Sanitation Department at 325-643-4200 (we call this a Hotshot). The fee is based on a prorated charge for dumpster pickup or $50.00 per dumpster emptied, whichever is greater. There must be someone there to authorize and sign a ticket before the driver can perform the hotshot.

4. My commercial dumpster smells awful, can I get it deodorized? Is there a fee?

There is a $36.00 fee for each dumpster that is deodorized. You may make a request by calling the sanitation department at 325-643-4200.